Almost 10 000

Posted by Tomas on 2013-02-22, all posts

Hello everyone,Yesterday evening I was looking forward to writing a post about how you guys are great and how you have managed to push us through the 10 000 euro barrier in the Indiegogo campaign. I didn't write it. We didn't reach the magical number and I simply went to bed. Today in the morning it was already suspicious that nothing was happening. Usually during the night here in the Europe we would get like 200 euro or more in contributions. I suppose that is from the guys over in the US. But today it was an absolute zero. Something was fishy.

I tried to do the 1 euro contribution via the Paypal but it failed with a following message:

We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment For some browsers, this problem can be resolved by clearing or deleting cookies. Message 3608
I tried to use the Chrome anonymous window but with no success either. However the strange thing is that we have been getting emails all day today from users saying that they contributed to our campaign.

This thing is very perplexing to us. We have contacted both the Indiegogo and the Paypal support and are waiting for their answers. Unfortunately there is nothing more we can do at the moment than to wait. We can't really verify the users claiming they have contributed to our campaign. If this is your case please be patient. We will get in touch with you once the systems start working or once we hear from Indiegogo/Paypal what has actually happened.

We appreciate all your support and we hope this will not harm your experience from playing Factorio.